Prof. Dr. Harshita Montag

Harshita Montag is an Assistant Professor of Operations at Kühne Logistics University (KLU). Before joining KLU, she was an Assistant Professor at the Kelley School of Business, Indiana University. She obtained her PhD in Operations Management from the University of Cambridge.

Prof. Montag's research interests lie in empirical healthcare operations. She is interested in how healthcare systems work and how we can make them work better. She particularly studies how workforce structure and care delivery decisions — such as physician continuity, team composition, and workforce flexibility — shape efficiency and patient outcomes in primary care settings. Prof. Montag primarily approaches this using large-scale observational data and empirical methods, working closely with practitioners such as physicians to ensure her research addresses questions of real-world impact. Her research has been published in leading management journals including Management Science as well as practitioner journals such as the British Journal of General Practice, and has received wide media coverage in outlets such as The Guardian, the BBC, and The Times. Her work has been recognised with research awards from both the Kelley School of Business and Cambridge's Judge Business School.

Prof. Montag teaches Operations Management in the Bachelor's and quantitative methods to MBA students, drawing on real-world healthcare cases to enrich the student learning experience. She was awarded teaching awards throughout her PhD at Cambridge's Judge Business School.